VIP Signup

$20 WELCOME VOUCHER*

$50* BIRTHDAY VOUCHER

EXCLUSIVE OFFERS & DISCOUNTS

FREE GIFT OFFERS*

FREQUENTLY ASKED QUESTIONS

What is Grahams VIP Club? 

Join the Grahams VIP Club and enjoy exclusive rewards and discounts, helping you indulge in stunning jewellery for yourself and those you care about.

How do I sign up? 

Fill out your details on the VIP Club sign up page and you’ll receive your first benefit – a $20 voucher. Be sure to include your date of birth so that you receive your special birthday surprise!

What VIP Club benefits do I receive? 

Join the Grahams VIP Club and enjoy exclusive rewards and discounts, helping you indulge in stunning jewellery for yourself and those you care about.

When and how do I receive my benefits? 

Once you sign up, we’ll send you a welcome email with a gift voucher for your next purchase. You’ll receive a voucher to spend on yourself for your birthday and we’ll send you VIP Club vouchers throughout the year so you can spoil yourself and your loved ones more often! Select your preferred communication methods on the sign-up page (please note, sign up and birthday vouchers can only be sent via email).

How do I redeem my VIP Club vouchers? 

Your Grahams VIP Club vouchers can be redeemed online or at any of our four retail stores! Simply present your voucher in-store at checkout or enter your voucher code when shopping online. Plus, enjoy free shipping on online orders over $69.

How long are my vouchers valid for? 

VIP Club Sign Up Voucher 

Minimum spend of $100 is required to redeem this voucher. This offer is available for in-store purchases and online. Available for new VIP Club customers only. Cannot be used on existing lay-bys, existing interest-free purchases, repairs, insurance purchases, Gift Card purchases or ring resizing. Ring Resizing is at an additional cost. This voucher cannot be refunded or reissued. This voucher cannot be used in conjunction with other vouchers. Voucher expires 30 days from issue.

Birthday Vouchers 

Minimum spend of $150 is required to redeem these voucher. This offer is available for in-store and online purchases. Available for new purchases only. Cannot be used on existing lay-bys, existing interest-free purchases, repairs, insurance purchases, Gift Card purchases or ring resizing. Ring Resizing is at an additional cost. This voucher is not redeemable for cash. This voucher cannot be refunded or reissued. Voucher expires 3 months from issue. This voucher cannot be used in conjunction with other vouchers. 

How do I activate my free VIP Club gift with purchase? 

Simply add the free gift barcode into the discount code field at check out. Your free VIP Club gift will be added to your cart at no cost.

How do I unsubscribe?

You can unsubscribe from Grahams emails by clicking the unsubscribe link at the bottom of any email. Please note that unsubscribing from promotional emails will also cancel your VIP Club membership, meaning you’ll no longer receive VIP Club vouchers. To stop receiving physical mail, contact us.

How do I update my contact details? 

If you need to update your contact details, please contact us.

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