Click and Collect
HOW CLICK & COLLECT WORKS
WHAT YOU'LL NEED TO BRING WITH YOU
You’ll need to bring two items with you when collecting your order. You will not be able to collect your order without both of these items.
(either digital or printed)
A VALID PHOTO ID
CLICK & COLLECT FAQS
Click And Collect is available at all Grahams stores. However, we will only offer Click And Collect from the stores that stock the particular item that you are looking to purchase.
Due to the many sizes that they can come in, rings are currently unavailable through Click And Collect. We apologise for the inconvenience.
You can pick up your Click And Collect when the store that you have nominated to pick up your purchase sends you an email confirmation notifying you that your order is ready.
To avoid disappointment, it is advised that you avoid going to a store before you receive a notification as the item may not be ready yet.
Click And Collect items can be returned within 30 days of the original purchase date if it has not been worn, scratched, scuffed or altered in any way (including resized) unless the item is faulty. All returns must be accompanied by the original proof of purchase. We do not offer refunds for change of mind. For more information on the Grahams returns policy, head to our returns page.
Unfortunately, no changes can be made once an order has been processed online. You can however exchange your item once it is ready to be collected in store.